We’re proud of our world-leading heating technology – and we’re so convinced that our products will perform, year after year, we offer a lifetime warranty on the heating element within all KEIS heated garments.

In addition to this, KEIS Heated Apparel is able to provide a two-year warranty on all products, excluding battery packs – while our portable battery packs come with a 180-day warranty. 

Terms & conditions

• A proof of purchase is provided with any warranty claim
• The product must be free from physical damage and must have been used in accordance with the instructions issued from time to time by the company.
• Battery packs are vulnerable to abuse and lack of care; warranty does not cover battery packs where our care instructions have not been carefully followed.
• Lifetime warranty on the heating elements does not cover wiring or associated electronics.
• Keis reserves the right to repair or replace with a product of similar value.