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Lifetime warranty

We’re proud of our world-leading heating technology – and we’re so convinced that our products will perform, year after year, we offer a lifetime warranty on the heating element within all Keis heated garments.

Lifetime Warranty

In addition to this, Keis Heated Apparel is able to provide a two-year warranty on all products, excluding battery packs – while our portable battery packs come with a 180-day warranty. 

Terms & conditions

  • A proof of purchase is provided with any warranty claim
  • The product must be free from physical damage and must have been used in accordance with the instructions issued from time to time by the company.
  • Battery packs are vulnerable to abuse and lack of care; warranty does not cover battery packs where our care instructions have not been carefully followed.
  • Lifetime warranty on the heating elements does not cover wiring or associated electronics.
  • Keis reserves the right to repair or replace with a product of similar value.

Your statutory rights are not affected.
Got a warranty question? Contact us at support@keisapparel.co.uk